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Researcher · Consultant · Educator

Dr. Shahriar Sajib

PhD | UTS Business School | MaturEdge Consulting | 1650+ Citations

"An empiricist by training — confronting authentic research problems to deliver practical outcomes at the intersection of AI, business, and society."

Explore Research

Citations

1650+

Publications

20+

Research
Domains

8+

Projects at
MaturEdge

12+

About

Researcher
Educator
Builder

Dr. Shahriar Sajib is an empirical researcher and adjunct academic at the UTS Business School, University of Technology Sydney. His work sits at the dynamic boundary between computer science and strategic management — bringing rigorous quantitative investigation to real-world business problems.

Over more than a decade, Dr. Shahriar Sajib has contributed to research spanning Machine Learning and Algorithmic Bias, Analytics Empowerment, Sustainable Supply Chain, Additive Manufacturing in healthcare, and multi-sided platform dynamics in the sharing economy.

His doctoral work at UTS explored how individual managers build dynamic capabilities within ICT companies in Bangladesh — a foundational study in strategic management research. His research appears in top-tier journals including the Annals of Operations Research, Journal of Business Research, and Technovation, accumulating 1650+ citations.

Beyond academia, Dr. Shahriar Sajib is the driving force behind MaturEdge Consulting — an Australian AI and digital transformation consultancy helping organisations harness data, automate intelligently, and grow sustainably.

UTS Researcher Profile

UTS Researcher Profile — profiles.uts.edu.au

Google Scholar

Google Scholar — 1650+ Citations

LinkedIn — Connect Professionally

LinkedIn — Connect Professionally

MaturEdge Consulting

MaturEdge Consulting — maturedge.com.au

+61 451 645 094

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Academic Journey

Academic

PhD Doctor of Philosophy — Strategic Management

University of Technology Sydney (UTS Business School)

Innovation Connections Grant — ICG002148

2022 - Sustainability Analysis · Slyp FinTech · AUS Govt

Adj. Adjunct Academic / Researcher

UTS Business School · Management Discipline Group

APICS 3D Printing & Medical Devices Research

Chicago-based APICS · SCOR Model Application

Founder & Principal Consultant

MaturEdge Consulting · NSW, Australia

Research Publications

Selected international journal and conference publications

Teaching & Academic Leadership

Academic collaborations

Research

Areas of Expertise

AI & Machine Learning

Examining algorithmic bias, fairness, and the strategic deployment of AI-enabled analytics systems in customer management and service innovation.

Dynamic Capabilities

Investigating how individual managers and organisations sense, seize, and reconfigure capabilities — grounded in ICT industry research in Australia and Bangladesh.

Sharing Economy & Platforms

Co-created a Social Licence to Operate framework for home-sharing platforms (Airbnb) in NSW — bridging mining-sector SLO theory with the platform economy.

Data-Driven Innovation

Published in Annals of Operations Research on how DDI initiatives by microfinance institutes leverage trust and commitment to achieve sustainable competitive advantage.

Big Data & Analytics Empowerment

Developing the Analytics Empowerment Capability (ANEC) model — studying how organisations leverage big data to build dynamic capabilities and crisis agility.

Sustainable Supply Chain

Applying governance theory and environmentally extended input-output analysis to assess sustainability in apparel, fintech (paper vs digital receipts), and healthcare supply chains.

Additive Manufacturing

Examined challenges and opportunities in 3D-printed medical and surgical devices using the SCOR model — valued at $8.8B+ industry with rapid healthcare applications.

AI-Powered Service Innovation

Proposing conceptual frameworks for managing AI service innovation capability (GPT, Bard, etc.) strategically in dynamic markets — a Fourth Industrial Revolution imperative.

Selected Publications

Research Impact

1650+ Total Citations on Google Scholar
  • 2022

    The future of data-driven relationship innovation in the microfinance industry

    Hani, U., Wickramasinghe, A., Kattiyapornpong, U., & Sajib, S. — Annals of Operations Research · Springer Nature · 15 Citations · 4,907 Accesses

    AOR · Springer
  • 2023

    A framework for AI-powered service innovation capability: Review and agenda for future research

    Sajib, S. et al. — Addresses strategic management of AI service innovation in dynamic Fourth Industrial Revolution markets.

    AI Strategy
  • 2022

    Analytics Empowerment Capability (ANEC) and Emergency Service Agility

    Sajib, S. et al. — Drawing on dynamic capability theory; study of 245 service systems managers in Australia. Journal of Business Research family.

    JBR · Elsevier
  • 2021

    A decision model for efficient service design in the sharing economy: a service triad perspective

    Chowdhury, M., Sajib, S., Scerri, M., & Khan, E.A. — Asia Pacific Journal of Marketing and Logistics · Emerald · QFD methodology.

    APJML · Emerald
  • 2021

    Overcoming algorithmic bias in AI-enabled customer management: A priori & post-hoc approaches

    Sajib, S. — Systematic literature review proposing scientific, application, stakeholder, and assurance consistencies to address AI bias.

    AI Bias · SLR
  • 2020

    Home-sharing Social Licence to Operate Framework — NSW, Australia

    Sajib, S. et al. — Co-created participatory SLO framework for Airbnb-type platforms; bridges mining-sector trust models with the sharing economy.

    ATR · Elsevier
2022

Reconceptualizing cybersecurity awareness capability in the data-driven digital economy

Akter, S., Uddin, M.R., Sajib, S., Lee, W.J.T., Michael, K., & Hossain, M.A. — Annals of Operations Research · Springer Nature · DOI: 10.1007/s10479-022-04844-8

PubMed · PMID 35935743 PMC · Open Access NSF Public Access DOI ↗
⭐

Cross-disciplinary reach: Indexed on PubMed (NIH) and the NSF Public Access Repository — rare for a business school publication — demonstrating the real-world impact of Dr. Sajib’s dynamic capabilities research beyond management science into cybersecurity and public health policy.

View All Publications on Google Scholar
Books & Monographs

Published Works

Beyond journal research, Dr. Sajib has authored and edited academic reference books published by IGI Global — one of the world’s largest academic publishers — available through major bookstores across Australia and internationally.

2024

Investigating Moral Capital in Value Creation

IGI Global Scientific Publishing

An in-depth exploration of how moral capital functions as a strategic asset — examining governance, ethics, and stakeholder trust as drivers of organisational value creation.

IGI Global Ethics Governance Strategy
IGI Global ↗ Amazon ↗ Google Books ↗ Abbeys AU ↗
2024

Role of Sustainable Supply Chain Management

IGI Global Scientific Publishing

A comprehensive reference on sustainable supply chain governance — integrating environmental input-output analysis, circular economy principles, and ethical sourcing frameworks for modern enterprises.

IGI Global Supply Chain Sustainability
IGI Global ↗ All Titles ↗
2024

Applications of AI in Materials Science

IGI Global Scientific Publishing

A rigorous reference examining how artificial intelligence and machine learning are reshaping materials discovery, design, and characterisation from high-temperature alloys to advanced composites.

IGI Global AI Materials Science
Foyles UK ↗ Wheelers AU ↗
2026

Predicting, Preventing & Mitigating Natural Disasters Through Advanced Technologies

IGI Global · Co-authored with Asif Noor · 316 pages

A systematic review of state-of-the-art AI forecasting, early-warning systems, UAV interventions, and robotics for disaster risk reduction — covering cyclones, floods, and landslide susceptibility mapping.

IGI Global AI Disaster Management New 2026
Dymocks AU ↗
2017

Dynamic Capabilities in ICT Firms — PhD Thesis

University of Technology Sydney · UTS OPUS Repository

Doctoral research investigating how individual managers build dynamic capabilities — sensing, seizing, and reconfiguring resources — within ICT companies in Bangladesh. A foundational contribution to strategic management research.

UTS PhD Thesis Strategic Management
UTS OPUS Repository ↗
2022

COVID-19 and Entrepreneurial Mindset

Frontiers in Psychology · Research Topic Editorial Collection

Editorial research collection examining how entrepreneurs adapted their mindsets, pivoted business models, and demonstrated resilience during the COVID-19 global disruption — drawing on international case studies.

Frontiers Entrepreneurship COVID-19
Frontiers Research Topic ↗
View All Books on IGI Global
Media & Research Impact

Featured Research & Recognition

Dr. Sajib’s research has been recognised by the University of Technology Sydney and covered across national media translating academic findings into real policy impact.

University of Technology Sydney· Official Case Study

The Life Journey of an Average Receipt

In partnership with Slyp (Australian digital receipt provider) and supported by the Australian Government Innovation Connections Grant (ICG002148), Dr. Shahriar Sajib contributed to the world’s first study comparing the social, ecological, and economic impacts of paper vs digital receipts including a world-first microcosm experiment across four Australian ecosystems.

10.6B Receipts per year in AU
150K Trees consumed
3 UN SDGs addressed
SDG 11 · Sustainable Cities SDG 12 · Responsible Consumption SDG 13 · Climate Action
Read UTS Case Study —
Paper Receipt
vs
Digital Receipt
150,462 trees/year from paper receipt production in Australia
1.56 billion litres of water consumed in paper receipt supply chain
96,277 metric tonnes COâ‚‚ emissions from paper receipts annually
Forbes Australia

Paper receipts cost 150,000 trees and just might give you a toxic load

Whittaker M.  Forbes Australia, 2023

Read article Smart Company

Industry bands together to solve Australia’s 10.6 billion paper receipts problem

Kopittke M. Smart Company, 2023

Read article â Yahoo! News Australia

Calls for major change in Australia over little-known receipt detail: ‘Alarming’

Franks R.  Yahoo! News, 2023

Read article
More recognition & profiles
UTS Case Study — UTS Research Profile — NSF Public Access — PubMed Indexed —
Teaching & Supervision

Shaping the Next Generation

Dr. Sajib teaches across undergraduate and postgraduate programs at UTS Business School, with a focus on Supply Chain Management, Strategic Management, and Digital Innovation. His teaching bridges rigorous academic theory with industry-applicable skills.

As a supervisor, he has guided Masters-level and HDR candidates in empirical research design, quantitative methods, and management theory.

Full Teaching Profile at UTS ↗
UTS

Supply Chain Management

Masters-level program. Applied SCOR model, sustainable supply chain governance, and digital supply chain transformation. Cohort of 40 students.

Postgraduate · UTS Business School
UTS

Strategic Management & Dynamic Capabilities

Explores how organisations build sensing, seizing, and reconfiguring capabilities in volatile markets — grounded in empirical research.

Postgraduate · Management Discipline Group
UTS

Analytics & Data-Driven Decision Making

Big data analytics frameworks, analytics empowerment capability (ANEC), and AI-driven operational strategy for modern service systems.

Masters · UTS Business School
TMMCH

Guest Faculty — Healthcare & Research Methods

Delivering lectures on research methodology and evidence-based practice at Tairunnessa Memorial Nursing College, Bangladesh.

Guest Faculty · Undergraduate
MaturEdge Consulting

AI-Powered Business Transformation. Built on Research.

MaturEdge is Dr. Sajib’s Australian consultancy translating cutting-edge academic research directly into business advantage. From AI strategy and automation to data analytics and digital marketing — every service is grounded in evidence, not buzzwords.

Visit MaturEdge.com.au
AI & Predictive Intelligence

Automate processes & make smarter decisions with data-driven intelligence.

Data & Analytics Solutions

Build reliable data systems and gain insights that drive real business outcomes.

Web Development & SEO

Fast, conversion-focused websites and search-optimised digital presence.

Digital Transformation Strategy

End-to-end strategy, implementation, and post-launch support for organisations at any stage.

Contact

Let’s Connect

Whether you’re interested in research collaboration, academic supervision, consulting enquiries, or media requests — Dr. Sajib welcomes conversation.

Send a Message